Simply Mac in Springfield, MO Closed now

Reviews about Simply Mac

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  July 24, 2020, by Natasha Saxer
  Went to get my iPhone replaced under warranty and they told me I had to get the screen replaced first because of the smallest crack. I told them I wasn't going to get it fixed so they said they could run some test to see if there's anything they might be able to do told me to come back in 20mins I did and I was the only one waiting after an hour of waiting the place was packed. And Andrew bald big guy told me he was helping the others before me because I left the store and came back. I told him I was there first regardless of leaving and he still wanted me to wait. I told him I'll just take my phone and leave and he told me no I'm not giving your phone back. The tech came and handed my phone back and told me he was so sorry. I will never go back to that store ever again. Andrew was very rude and disrespectful to me the tech was fine and he tried but I will never go back because of Andrew.!
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  April 18, 2020, by Lucas Cox
  This place is the bottom of the bucket for apple sales and repairs. The make you sign in online and then wait for 30 min while there salesman try to push all their products on you. They skipped my name on the list and when I told them they did they just told me to sign in again. This place sucks. Find another place to buy your apple products and do your repairs
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  January 31, 2020, by Ana Solano
  My iPhone was having the 'No Service' factory issue which Apple has now released a repair plan for. The first thing someone tells me is that the issue could be due to my screen being cracked in the top corner. I asked him to clarify since the company had just published a repair plan. I didn't understand. I asked him if everyone who had the same issue had a cracked screen too. He answered my question with 'probably'. I leave my phone there, then come pick it up and another gentleman tells me they're not going to charge me any fees because "we basically made it worse and now you don't have a phone at all". I went to Verizon afterwards and they said they never send people there because the terrible service is pretty much known across the city. Wouldn't recommend it to anyone either.
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  August 06, 2019, by Briana Sleeth
  If I could leave a 0 star review or a negative one I would. This company has lost my phone and are liars as to when and how they find answers needed. I would not recommend this company to anyone they are the worst place to go for any repairs. I could have driven my phone to get it repaired quicker than they can ship it and get it back to me without losing it.