SEPHORA inside JCPenney in Springfield, MO Open now

Reviews about SEPHORA inside JCPenney

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  January 02, 2020, by Vlogtimistic Me
  I've been in multiple times and have always felt like I'm being watched/stared at, but never uncomfortably. A great time I had was when I was helped by a lovely lady named Jennifer, who helped me pick out a few tarte items and a few sets of lashes a few months ago. This past time was a tragedy. Was only said "hi" to on the way in, no notice about deals, promos, etc. Only one gentleman asked me if I needed anything. In fact one lady named Jessica kept hovering around and even made a rude comment about the testers. Didn't even smile once. I know, for sure, that in MY STORE, even if I'm confronting a SHOPLIFTER, I still have to be peppy and cheerful and choose my wording accordingly. She was very blunt and rude and I'd only made the mistake of using the tester swab. Once. I've heard other bad reviews from co-workers on the customer service at this location, and they say they'll either go to the one in JC Pennies if they need something, or just wait and go to ULTA. I don't think I'll be back to this location, either.
• ★ ★ ★ ★ ★

  March 05, 2019, by brianna kathy
  I had a nice first time visit at Sephora today. Julia was very nice and knowledgeable of the products. She showed me (and gave me a sample of) a matte foundation that's good for my skin type. I'm pretty ignorant when it comes to a lot of makeup since all I wear is mascara and eyeliner. I also bought lip stain and I love it! Thanks Julia for the help. You were such a good associate.